I've just discovered a problem that I don't know how to fix. 

I have a setup where the product Inventory quantity controls whether or not the product can added to the cart. When the quantity reaches 0 the code delivers a Sold Out black banner and does not display the Add to Cart mechanism.  In my testing this was working. Here is the code managing this:

{% if this['Inventory Quantity'] == 0 %

      <h2 class="inventory-0">Sold Out</h2>

  {% else %}

       Display add to cart

  {% endif %}

I have just run some tests involving purchases of an item that had quantity = 1, so that after the purchase the Inventory Quantity shows as 0 and I was expecting to see the product detail turn off the Add to Cart elements and display the Out of Stock banner. This did not happen. I thought maybe there was a time lag but after half an hour and refreshing the browser the update still had not kicked in. 

Only after disabling the product and then enabling it again id the product update.  So this is not working.

This is a bit of a concern to me. Have I found a bug or have I missed something in my customization of the code managing the elements concerned? The attached images help explain what is/isn't going on.

First image shows what should be happening.

This image shows what is happening after Inventory Quantity reaches 0

Appreciate any help with this.

Cheers

Grant

I need to adjust the product detail page so that if the Inventory Quantity reaches zero the ability to add the item to the cart is disabled.  The client wants the products to still appear on the site if the quantity is out of stock. How do I change this code {{this['Inventory Quantity']}}

so that it does the following

{{ IF this['Inventory Quantity'] == 0 }}

Do not display the add to cart

{{ELSE this['Inventory Quantity']}}

Display the cart

Any help in the right direction greatly appreciated.

Cheers

Grant

Hi there. In the Orders page, an order that has passed through the payment gateway successfully gets assigned Payment Complete for Status, it would be great if there was an option to update that to 'Processed' to show that the client has dealt with the order and shipped the item to the customer. Is it possible to do this already but I've not discovered it yet? If not, is this something that is planned for the future? It would be pretty useful to have.

Grant

Hi there,

The form on this site, just gone live this week, isn't sending https://www.holtdatascience.co.nz/  Nothing happens on submitting. I'm pretty sure that I've got everything configured correctly. 

Hello, hope somebody can help with this, it's a bit of an urgent issue to get fixed. 

The shopping cart form here (https://www.drkeithhammett.co.nz/shopping-cart) is allowing users to progress through to the Checking out stage without having selected a shipping option and I've just discovered that if the item was not assigned a tax value, this is also not preventing the progress. 

Where should I be seeing the validation in the cart files for this? In item.liquid or wrapper.liquid? There doesn't appear to be any that I can make out. There should be, shouldn't there? How can I fix this?

Grant

Hello. I'm referencing this page's instructions for linking to a downloadable PDF but so far it's not going as it should do.  https://help.siteglide.com/en/articles/3711284-faq-how-can-i-link-to-a-download-using-the-direct-url

As instructed on the link, when I select the Download button to get the URL of the PDF to download, the file downloads to my Downloads folder, so I can't get the download URL I need. And when I use either the Copy Direct URL button or the Copy Asset button and paste that the result is not what I want either, the link opens up a page showing an XML error as shown in the attached screenshot.

The other screenshot shows that the link is correct, so should be working.

Further to this, I have discovered that if having pasted the Direct URL to the link and then I edit the link so that URL goes from https://uploads.staging.oregon.platform-os.com/instances/5388/assets/pdf/SAT_2017-02-18_22(1).pdf?updated=1619711814000 

to href="/assets/pdf/NZG Nov 2018.pdf", sometimes it works, but it is inconsistent.

Can anybody tell me what I'm doing wrong or is this a bug?

Cheers

Grant

Hello, can anybody tell me why this is not working? The site is not yet live and the payment gateway is in Test Mode. The Redirect URL has been set to a specific page '/purchase-confirmation' but on completion of a test purchase the user gets directed to the homepage. I've checked what I have set up against the Demo site and I appear to have done everything correct, so not sure what I need to change to make it work as required. (The contact form on the Contact page also has a Redirect URL for after a form submission and this one is working and set up the same, so???).

Any assistance greatly appreciated.

Cheers

Grant

Hi there. I am configuring the auto-responder for the Checkout form sent to the purchaser and it looks like I can only add the purchaser's address details and order number. Is that correct? Is it possible to include what was purchased and the amount paid?

Grant

I hope I can explain this clearly.

I am using the product's custom fields to assign/display certain attribute to products On this page you can see some products have the yellow graphic for New Introduced or the red perfume graphic for highly scented  https://dr-keith-hammett.staging.oregon.platform-os.com/everything-sweetpea/

The custom fields are using the Multi-item dropdown fields with an option of Yes or No to select. The value Yes or No is added to the code as a class and then styled accordingly. Here's the code which is giving the result I want:

<div class="cntrl-h-scented {{this['Highly Scented'] | first}}">

             <img class="h-scent" src="{{ 'product-images/scented.jpg' | asset_url }}" alt="Highly scented"/>

 </div>

As it works well I want to use the idea again to control the Stock number display on the individual product and the  Add to Cart  button ie, I have added a third custom field called Sold Out with the options Yes and No. If selecting Yes, the value Yes is added as a class and CSS tells the wrapper to not display it. It should work, based on the above mentioned example, but it isn't. And I can't see why it's not working. Below is what should be working, everything inside the span should not display when Yes is the class value:

<div class="cntrl-out-of-stock">                                              

   <span class="{{this['Sold Out Banner'] | first}}">      

     <h2 class="out-of-stock">OUT OF STOCK</h2>    

     <div class="cntrl-add-to-cart">

       <div class="isolate">

         <input type="number" min="1" value="1" class="form-control" data-quantity-control />

       </div>

       {% include 'ecommerce/cart_add' -%}

     </div>      

   </span>

</div>

This page has a product that has the Custom Field option Yes selected so when checking the page source there should be a span with a class of Yes but the span has an empty class value https://dr-keith-hammett.staging.oregon.platform-os.com/siteglide-products/big-blue

Any help with this would be much appreciated.

Cheers

Grant

Hello. Is there a cart summary in the ecommerce module? I want something simple like the attached. There doesn't appear to be anything in the ecommerce documentation; or have I missed it?